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Jan
11

Need To Understand Executive Order 13571 – Improving Government Customer Service?

If you are looking for some information about Obama’s executive order, published in April, 2011 on improving government customer service you might want to check out the customer service area on howto.gov. It contains the text of the executive order, and addresses strategic planning, and provides some models. It’s a government site, so you can assume that the content reflects at least one view of the customer service process in government.

It’s a bit sparse, but worth looking at. You can go there by clicking here.

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