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Jan
11

Customer Service In Government Discussion Group

The Customer Service In Government Discussion Group is hosted on govloop.com, and was created by former government employee, Wendi Pomerance Brick. As with many groups on govloop, participants may be currently in government, but are often there for business exposure, or simply never have worked in government. Sometimes it shows, but there’s no question that if you pay attention to who is writing what, you can learn a good deal about the issues facing government as it tries to improve its customer service.

Membership is surprisingly small — about 113 people out of 50,000 govloop accounts have signed up but that’s more a reflection of people’s lack of time, and lack of willingness to spend time engaging in discussions on weighty issues using social media.

(Actually just checked, and it’s pretty dead in terms of activity…wonder why)

 

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