Tag Archive: citizen engagement

Jan
12

British Columbia’s Attempt At Citizen Engagement An Epic Failure? What Can Be Learned

It must have seemed like a great idea at the time. “Let’s set up a blog and ask citizens questions about what they want from our provincial government, so we have a better idea how to meet their wants and needs”, someone must have said. So, that’s what they did. In early 2011, the British …

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Jan
11

The Citizen Engagement and Customer Service Discussion Group For Government

Engagement is a big thing these days, and one of the things government is jumping onboard with is interacting with citizens, open government, and better customer service. At least that’s the official policy. The Citizen Engagement and Customer Service Discussion Group has about 300 members. While it’s hosted on govloop.com which is a meeting spot …

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