Bacal & Associates Company Info


About Us

Bacal & Associates was founded in 1992 in Winnipeg, Manitoba, Canada, by Robert Bacal, with the intent of offering training and consulting services primarily to government clients. We are now located near Ottawa, in Ontario, Canada.

After working in the Manitoba Civil Service, Robert decided there was both a need and a market for a company that served government's need for training and consulting, in customer service, planning, team building, conflict management and a number of other topics.

Along the road Robert was offered the opportunity to publish with McGraw-Hill and since then his books have sold over 400,000 copies and been translated into multiple languages.

Just some of the books written by Robert Bacal
Just some of the books Robert Bacal has written and published, primary via McGraw-Hill.
Over the years, our philosophy has shifted to being more than a "training" company, and more of a "learning solutions" company. So in addition to offering seminars, keynotes, and face to face learning experiences, Bacal & Associates also publishes original material, much of which is directly relevant to governments and their employees. Multiple websites have been developed on specific target topics, providing, by and large, free material for learning

.For a detailed biography of CEO, Robert Bacal, click here.

About Company

Bacal & Associates is a small training, consulting and publishing company specializing in government. Founded in 1992, we have been serving government training and consulting needs for 22 years. We focus on customer service, communication, performance management, and other management challenges within hte public sector.

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Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents.

All About The Workplace
Our main site with over 400 articles on life in the workplace.

Improving Customer Service
Dedicated to improving customer service, and customer service strategies for business


We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
  • K0A 1M0