The Defusing Hostile Customers Workbook For Government Staff
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- Buy In Print In Canada
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- NEW - Browse This Tailor Made Book On Customer Service - The Only Guide TO Help Public Sector Staff Cope With Difficult Citizens
- Overview - Purpose
A Unique Resource For Government
Content - What's Inside
The Learning Exercises
Buying Options - Reviews
Seminars and Services
- Overview - Our History
- What We've Learned About Difficult Government Customers
- Seminar Options and Features
- Pricing and Costs
- Case Study: Department of Education and Financial Assistance
- Case Study: The Resort Town Angry Customers Conundrum
- Case Study: Workers Compensation Board - Dealing WIth Angry Claimants
Top : Careers In Government : Excelling In Your Government Job :
With cutbacks, wage freezes, and a tough economic climate, it's not easy having a government career. In this section, we'll talk about all aspects of working in government, from wages, to promotions and more.
Available Help About: Careers In Government : Excelling In Your Government Job
How to Love Your Government Career - GovLoop - Knowledge Network for Government - by Samantha HolquistAt the Next Generation Training Conference, Bernetta Reese, Web and Digital Communications Manager at the U.S. Department of Agriculture (USDA), spoke about how to love your government career. People always say find a job you love and you will never work a day in your life. However, who chooses the perfect job when it comes to your career satisfaction? Everyone has something important to them, whether it is a good supervisor or a great salary and benefits. One thing we all do share is a common goal to be happy in our careers. Ms. Reese has grown from intern to manager in the government and has discovered three key tips that she believes have led her both to success and to love her career. (Views So Far 217 )
Stay, Stay, Stay In Government: Insights from Taylor Swift - by Kathryn David
Nifty insights on the challenge of working in government, based on some quoted lyrics authored by Taylor Swift. (Views So Far 232 )
4 Ways to Get a Solid Increase at Your Next Performance Review During Tough Economic Times - by Andrew Schrage
Just a short article with 4 basic points on working towards a salary increase in government, as a result of your performance review. (Views So Far 236 )
More Don't Miss Resources On Customer Service
- Dealing With Tough, Challenging, Angry and Emotional Customers
- The Customer Service Zone - Over 1,000 free resources to help improve customer service
