The Defusing Hostile Customers Workbook For Government Staff
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- NEW - Browse This Tailor Made Book On Customer Service - The Only Guide TO Help Public Sector Staff Cope With Difficult Citizens
- Overview - Purpose
A Unique Resource For Government
Content - What's Inside
The Learning Exercises
Buying Options - Reviews
Seminars and Services
- Overview - Our History
- What We've Learned About Difficult Government Customers
- Seminar Options and Features
- Pricing and Costs
- Case Study: Department of Education and Financial Assistance
- Case Study: The Resort Town Angry Customers Conundrum
- Case Study: Workers Compensation Board - Dealing WIth Angry Claimants
Top : Careers In Government : Getting In :
It's a challenge being a government employee, and it's also a challenge getting one's first job in government. In this section you'll find valuable advice and tips on a) Excelling in your public sector job, and b) Getting in for your first government position.
Available Help About: Careers In Government : Getting In
Getting into the Government? - by Maggie McGaryTHE question people have about government employment. How do you get the first job? This is an active discussion with about 100 responses to the question. (Views So Far 205 )
18 Critical Federal Resume Mistakes (Primarily For Veterans) - by KATHRYN TROUTMAN
Good points focused on veterans hoping to get government positions. Covers 18 mistakes commonly made in resumes, because Army procedures in hiring and staffing are quite different from government (Views So Far 318 )
To Call or Not to Call...contacting a hiring official after reaching referred status to snag the interview - by Colleen Corballis
You applied to government and got an interview. But you're waiting to hear from the actual person doing the hiring. Should you call? Here's some discussion from savvy government staff. (Views So Far 225 )
Cracking the Code for Federal Employment - by Deirdre Rushin
There's about 35 comments representing advice from government employees to a person asking how to get her first job in the public sector. You might garner some ideas. (Views So Far 267 )
Entry Level Job Seekers' Perception of Government - by Roberto Angulo
Interesting survey results about how those seeking jobs, perceive working in government. (Views So Far 204 )
Navigating the Federal Application Process with Doris Tirone and Donna Dryer - GovLoop - Knowledge Network for Government - by Kate M. Long
Applying for a job is scary. Applying for a federal job is terrifying. But for those of you who attended today's session, "Navigating the Application Process" during the GovLoop Virtual Career fair were lucky enough to find someone to help you guide you. (Views So Far 228 )
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